AI-Powered Resident Monitoring for Aged Care Facilities and Care Villages
CareCob gives your care team a complete view of resident wellbeing — automated daily phone check-ins, real-time alerts, and family communication tools. No extra workload. No new technology for residents to learn.
The challenge of monitoring resident wellbeing at scale
Aged care facility managers and directors of nursing across Australia face the same challenge: how do you maintain genuine visibility over every resident's wellbeing when your care team is stretched thin?
In-person check-ins take time. Incident reports are reactive, not preventive. Families want updates but staff time is limited. And regulatory requirements under the Aged Care Quality Standards demand documented evidence of resident monitoring and family communication.
CareCob was built to solve exactly this — giving your team proactive, automated monitoring tools that work every day without adding to your workload.
How CareCob works for aged care facilities
CareCob provides automated daily check-ins for every resident through a simple daily phone call — no app, no device, no training required for residents.
Daily phone check-ins for every resident
Grace calls each resident daily at their scheduled time. Natural, warm conversations that check on physical and emotional wellbeing. Residents simply answer the phone — no technology required on their end. Residents can also call Grace back at any time.
Alerts and insights for your care team
Any concerning responses, missed calls, or changes in mood or speech patterns are flagged immediately to your care team via the dashboard. Real-time alerts mean your team can respond early — before a situation escalates.
Family communication — handled automatically
Families receive daily wellness summaries via SMS, web dashboard, or notifications — reducing the volume of family calls to your front desk and improving family satisfaction scores.
Resident to care team communication flow
Resident (phone)
Daily phone call in natural language
Grace AI
Check-in intelligence and risk signals
Care Team Dashboard + Family Updates
Alerts, trends, and communication records
CareCob's aged care facility management features
Full resident dashboard
View all residents in one place. Wellness trends, alert history, check-in logs, and family communication records — available 24/7 from your admin dashboard.
Real-time alerts
Instant notifications when a resident misses a check-in, shows signs of distress, or reports a health concern. Your team is notified immediately via the dashboard.
Automated wellness reports
Generate individual resident wellness reports for care planning, family meetings, and compliance documentation. Export to CSV for your records.
Family update automation
Families receive automated daily summaries via SMS and the family web portal — reducing front desk enquiries and improving family satisfaction.
Who uses CareCob in aged care facilities?
Aged care facility managers
Oversee resident wellbeing across your entire facility from a single dashboard. Reduce incident response time and demonstrate proactive monitoring to regulators.
Directors of Nursing
Get early warning of health changes before they become incidents. CareCob's voice analysis and daily check-ins surface concerns your team might not otherwise catch until the next in-person visit.
Care villages and retirement living operators
Scale daily wellbeing monitoring across all residents — from 10 to 500+. CareCob adapts to your facility size and integrates with your existing care team workflows.
Enterprise pricing for aged care facilities
CareCob's enterprise plan is designed for aged care facilities and care villages of all sizes. Pricing is based on the number of resident profiles — with volume discounts available for larger facilities. All enterprise plans include the full admin dashboard, CSV export, and dedicated support.
Custom pricing based on number of residents
Volume discounts for facilities with 50+ residents
Dedicated onboarding support and account management
We will walk you through the platform and provide a custom quote for your facility.
Built for Australian aged care compliance
CareCob is built to support compliance with the Aged Care Quality Standards (2024) — particularly Standard 2 (ongoing assessment and planning) and Standard 3 (personal care and clinical care). All resident data is stored on AWS infrastructure in the Australian region, encrypted with AES-256 encryption, and access-controlled by role.
Facility managers, care coordinators, and approved family members each have separate access levels — so the right people see the right information.
AWS Australia Hosted
AES-256 Encryption
GDPR Compliant
Multi-Factor Authentication
Frequently asked questions from aged care facility managers
See CareCob in action at your facility
Book a free 15-minute demo. We will show you the resident dashboard, explain the daily check-in process, and provide a custom quote based on your facility size. No commitment required.
Or email us at support@carecob.com.au