Aged Care Management Software — AI Resident Monitoring for Australian Facilities
CareCob adds daily AI-powered resident wellbeing monitoring to your aged care facility — through simple daily phone calls residents already know how to answer. Works alongside your existing care management software.
What your current aged care software is not doing
Most aged care management software does scheduling, rostering, billing, and compliance documentation very well. What it does not do is contact every resident daily to check how they are feeling.
The gap between in-person carer visits — sometimes 24 to 72 hours — is where health changes go undetected and where loneliness sets in. No rostering system can fill that gap. No billing platform checks if a resident seems more confused than yesterday.
CareCob fills exactly that gap. Daily natural phone calls to every resident — automated, consistent, and instantly flagged to your care team when something seems off.
How CareCob works for aged care facilities
Set up resident profiles
Add each resident to CareCob — name, preferred call time, language, any known health conditions to monitor. Setup takes minutes per resident. Our onboarding team assists with bulk profile creation for large facilities.
Grace calls every resident daily
At their scheduled time, Grace places a natural phone call to each resident. The resident simply answers — no app, no screen, no training required. Residents can also call Grace back at any time on the same number. Calls are warm, conversational, and adapted to each resident.
Alerts go to your care team
Any concerning responses — missed calls, signs of distress, reported health changes, or unusual speech patterns — are flagged immediately to your care team via the dashboard and SMS alerts. Your team responds to what matters, not to routine check-ins.
Families and compliance records updated automatically
Families receive daily wellness summaries via SMS and the family web portal. All interaction logs are stored and exportable as CSV for care planning, family meetings, and compliance documentation under the Aged Care Quality Standards 2024.
What CareCob adds to your existing aged care software
| Feature | Your current software | CareCob adds |
|---|---|---|
| Daily resident contact | Scheduled visits only | Automated daily phone call to every resident |
| Resident technology requirement | Often requires app or tablet | None — residents just answer the phone |
| Emotional wellbeing monitoring | Not included | Voice analysis + conversation-based mood tracking |
| Family daily updates | Manual staff communication | Automated SMS + web portal updates daily |
| Compliance documentation | Incident reports (reactive) | Daily wellness logs (proactive, exportable CSV) |
| Call-back option for residents | Not applicable | Resident can call Grace back anytime |
| Scales with facility size | Varies | 10 to 500+ residents on one dashboard |
Daily resident contact
Your current software
Scheduled visits only
CareCob adds
Automated daily phone call to every resident
Resident technology requirement
Your current software
Often requires app or tablet
CareCob adds
None — residents just answer the phone
Emotional wellbeing monitoring
Your current software
Not included
CareCob adds
Voice analysis + conversation-based mood tracking
Family daily updates
Your current software
Manual staff communication
CareCob adds
Automated SMS + web portal updates daily
Compliance documentation
Your current software
Incident reports (reactive)
CareCob adds
Daily wellness logs (proactive, exportable CSV)
Call-back option for residents
Your current software
Not applicable
CareCob adds
Resident can call Grace back anytime
Scales with facility size
Your current software
Varies
CareCob adds
10 to 500+ residents on one dashboard
CareCob does not replace your scheduling, rostering, or billing software — it adds the daily human connection layer that no operational system provides.
Built for Australian aged care compliance
CareCob is built to support compliance with the Aged Care Quality Standards 2024 — specifically Standard 2 (ongoing assessment and planning) and Standard 3 (personal care and clinical care). All resident data is stored on AWS infrastructure in the Australian region, encrypted with AES-256 encryption, and managed with role-based access control. Facility managers, directors of nursing, care coordinators, and approved family members each have separate dashboard access levels.
AWS Australia Hosted
AES-256 Encryption
GDPR Compliant
Multi-Factor Authentication
Enterprise pricing for aged care facilities
Pricing is based on the number of resident profiles. Volume discounts apply for facilities with 50 or more residents. All enterprise plans include the full admin dashboard, family web portal, CSV export, automated reporting, and dedicated onboarding support.
Custom pricing — no per-seat or per-staff charges
Volume discounts for 50+ resident facilities
Dedicated onboarding within 2–3 business days
Or call us to discuss your facility's needs
Trusted by aged care facilities across Australia
“Our care receivers are happier and more engaged. The medication reminders have improved compliance significantly.”
— Anne Fletcher, Care Home Director
Frequently asked questions about CareCob for aged care facilities
See CareCob in action at your facility
Book a free 15-minute demo. We will walk you through the dashboard, show you a live resident call, and give you a custom quote based on your facility size.